Contact Service & Spareparts
Do you have a problem with your Biomass power plant or pellet heating systems and need technical help?
Then simply contact our service team by telephone or in writing:
Biomass power plant
+49 8773 70798-200Pellet heating system
+49 8773 70798-213
Austria: +43 6228 222 456
Contact spareparts
Do you need new spare parts or have questions about spare parts processing?
Our spare parts service team is available from Mon-Fri from 07:00 - 12:00 or 12:30 -16:15, with the exception of public holidays (Bavaria).
+49 8773 70798-202
Use the webshop for ordering
Spare parts can be ordered any time via our webshop (only for biomass power plant customers). You can see photos and exploded views of the individual components in our webshop.